Happyrun warrants the Products for a limited time from the date of delivered of the orginal purchase against defects in materials and workmanship when used normally in accordance with Happyrun's published guidelines.
The following table outlines the timeframes and terms of service for our various components.
|
Item |
Parts |
Warranty |
Terms and Conditions of Service |
|
Structure |
Frames |
24 |
Natural deformation, open welding, desoldering fracture phenomenon, quality problems caused by can be replaced. Self-modification, collision damage, etc. is not warranty. |
|
Front Forks, handlebar |
12 |
||
|
Other Essential |
Pedals, Tires, Saddles, Fenders, Pedals, Brakes, Brake Discs, Brake Rods Discs, Brake Levers |
3 |
Punctures from sharp objects, collision damage, and similar issues are not covered under warranty. Additionally, human-caused damage, self-modifications, and damage to parts or accessories from collisions are excluded from warranty coverage. |
|
Crank Chain Plate, Wheel Hub, Spoke, Derailleur, Freewheel, derailleur, Chain, Bottom Bracket, Shock Absorber, kickstand, rims, shifter |
6 |
||
|
Electrical parts |
Motors, Halls, Bearings, Controller, Charger, Main Harness |
12 |
1. Short circuits, burnouts, and performance failures caused by manufacturing defects are covered under warranty. However, damage caused by water ingress, disconnections, or human error is not included. |
|
Display, Speed Control Knob, Booster, Throttle |
6 |
||
|
Headlights, Turn Signal Light, Taillight, Keys, Switches, |
3 |
||
|
Batteries |
12 |
The batteries are engineered to maintain up to 75% of their original capacity for up to 300 charging cycles, or until whichever limit is reached first. Damage from water ingress or human error is not covered by the warranty. |
(1) Normal wear and tear of the product.
(2) Damage or failure from abuse, neglect, misuse, or accident.
(3) Damage from stunt riding, ramp jumping, acrobatics, or similar activities or any activity that is not consistent with the intended use of the bike.
(4) Damages resulting from improper charging of the battery pack or use of any charger not supplied by Happyrun or its dealers.
(5) Installation of any third-party parts, accessories, or electrical or
mechanical components.
(6) Any components that have been modified or tampered with, including but not limited to tires, brake pads, chains, lights, motors, battery packs, displays, controllers, etc.
(7) Lost or damaged keys or NFC card.
(8) All warranties are void if electrical parts have been repaired or modified by a person not authorized by Happyrun.
