Last updated: August 24, 2026
This Privacy Policy explains how Street Rides ("Street Rides", "we", "us", or "our") collects, uses, discloses, and protects personal information when you visit streetrides.ca, purchase or enquire about a product, contact us, or choose to receive marketing.
Questions, privacy requests, withdrawals of consent, and complaints can be sent to our privacy contact:
Street Rides
115 Richey Street, Box 1296
Almonte, Ontario K0A 1A0
Canada
Email: info@streetrides.ca
Telephone: 1-778-234-0231
Depending on how you interact with Street Rides, we may collect:
We collect information directly from you, automatically through the Site and its cookies or similar technologies, from Shopify and service providers acting for us, and from advertising or marketplace partners when you interact with a Street Rides listing or advertisement. We do not buy, scrape, or use harvested telephone lists for electronic marketing.
We use personal information only for identified and reasonable purposes, including to:
Email, SMS, and WhatsApp are separate communication channels. Agreeing to one does not automatically subscribe you to another.
We send commercial electronic messages only where we have a lawful basis and maintain the records needed to demonstrate it. Every marketing message identifies Street Rides and provides a working way to unsubscribe. We process opt-outs promptly.
If you choose WhatsApp, we use the telephone number and message information needed to provide the conversation through WhatsApp and our WhatsApp service provider, Kapso. A customer-initiated product consultation does not by itself subscribe you to ongoing WhatsApp promotions. Ongoing WhatsApp marketing requires a separate choice. You can reply STOP at any time or contact us using the details above.
Street Rides does not test or probe old customer numbers to determine whether they are active on WhatsApp.
We may use automated tools to classify an enquiry, collect product-fit information, or prepare a recommendation. Product availability, specifications, laws, certification, warranty, and service information can change. You can request a person at any time. We route safety, warranty, return, complaint, and uncertain product questions for human review.
We may disclose only the information reasonably required to service providers and partners that support our operations, including:
Some product links are affiliate links to third-party merchants such as Amazon or Best Buy. If you follow one, that merchant applies its own privacy policy. Street Rides does not control the merchant's collection or processing.
Some service providers process information outside your province or outside Canada, including in the United States and other countries where they or their subprocessors operate. Information in another jurisdiction can be subject to that jurisdiction's lawful access rules. We use contractual, access, and security measures appropriate to the service and information involved.
We use necessary cookies to operate checkout, accounts, security, localization, and privacy preferences. With the choices available to you, we may also use analytics, advertising, and social-media technologies to understand Site use, measure campaigns, and personalize advertising.
You can use the Site's privacy or cookie controls and your browser settings to manage non-essential technologies. You can also use provider controls such as Google My Ad Center, Meta ad preferences, and the DAAC WebChoices tool. Blocking necessary cookies may prevent parts of the Site from working.
We keep personal information only as long as reasonably necessary for the purpose collected and for legal, accounting, fraud-prevention, warranty, safety, and dispute-resolution requirements. Retention depends on the record:
When information is no longer required, we delete, anonymize, or securely dispose of it, subject to technical backup cycles and legal obligations.
Subject to applicable law, you can ask us to:
We may need to verify your identity before completing a request. Withdrawing optional consent will not affect a purchase, but it can limit optional services that require the information.
Quebec residents may have additional rights under Quebec private-sector privacy law, including rights relating to consent, access, correction, withdrawal, certain automated decisions, and portability where applicable. Our privacy contact is responsible for privacy matters and can receive these requests.
We use administrative, technical, and physical safeguards appropriate to the sensitivity of the information. No transmission or storage method is completely secure. If a privacy incident creates a real risk of significant harm, we will investigate and provide required notices and records.
The Site is intended for adults purchasing mobility products or guardians purchasing products for minors. We do not knowingly seek direct marketing consent from children. A parent or guardian can contact us about a child's information.
Please contact us first so we can investigate and respond. You may also contact the Office of the Privacy Commissioner of Canada or the privacy regulator in your province. Quebec residents can contact the Commission d'accès à l'information du Québec.
We may update this policy when our practices, providers, or legal obligations change. We will post the revised date above and provide additional notice when required.