Hiboy 12-Month Warranty
All Hiboy products are covered under our manufacturer's 1-year all-inclusive warranty for the original owner against all manufacturing defects (The warranty period of accessories is separately stipulated).
For most of the parts, it is 12-month warranty. For some components like the motor and battery, it is 6-month warranty.
Warranty Target Audience
Hiboy provide 6-Month prorated warranty for batteries.
This Limited Warranty does not cover
All claims to this warranty must be made through Hiboy. and submitted to firstname.lastname@example.org. Proofs of purchase and photos or videos of the damaged product are required with any warranty request. Before making a warranty claim, we suggest that you contact us at email@example.com as there may be a simple fix for your problem. Valid warranty claims will be processed through Hiboy within 1 years (The accessories is 6-months) of initial purchase.
Hiboy will not replace any part without first seeing photos or video of the damaged product. Customers need to provide us with evidence by email.