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Home / Products / GOTRAX Dolphin Commuter Electric Bike 26" - Canada
GOTRAX Dolphin commuter electric bike Canada 1 view
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GOTRAX Dolphin commuter electric bike Canada 8 view
Sale

GOTRAX Dolphin Commuter Electric Bike 26" - Canada

Daily commuting, paved paths, and recreational rides

$787.00$999.99
Product Overview

The Dolphin is a practical step-through commuter e-bike with a removable battery, front suspension, and a Shimano 7-speed drivetrain. It is sourced through GOTRAX Canada dealer stock.
Key Features & Benefits
  • 350W nominal and 500W peak rear-hub motor
  • Removable 36V 7.8Ah battery
  • Up to 48 km pedal-assist range
  • Mechanical disc brakes and front suspension
  • LED headlight and 6 km/h walk assist
Specifications
  • Motor: 350W nominal, 500W peak
  • Battery: removable 36V 7.8Ah, 280.8Wh
  • Range: up to 25 km throttle or 48 km pedal assist
  • Top assisted speed: up to 32 km/h
  • Tires: 26 x 2.1 inches
  • Drivetrain: Shimano 7-speed
  • Charge time: 5-6 hours
  • Bike weight: 49.81 lb
  • Maximum load: 264 lb
  • Dimensions: 68.9 x 26.77 x 45.27 inches
Performance & Power

The rear-hub motor is rated at 350W nominal and marketed at 500W peak. Assisted speed is up to 32 km/h. Performance varies by riding conditions.
Battery & Range

The removable 36V 7.8Ah battery is rated for up to 25 km in pure electric mode or 48 km with pedal assist. Charging takes approximately 5-6 hours.
Safety Features

Mechanical disc brakes, front suspension, an LED headlight, and walk assist support everyday control. Wear a certified helmet and follow provincial and municipal rules.
Pros & Cons (Honest Verdict)

Pros:

  • Lightweight (~22.2 kg), making it easier to handle in condos or on public transit.
  • Complies with Canadian e-bike regulations (≤500W, 32 km/h assist).
  • Removable battery for flexible charging and better winter care.
  • Affordable entry-level option for commuting.

Cons:

  • Range (~48 km PAS advertised) may drop significantly in colder Canadian winters.
  • Lacks built-in lights and rear rack, requiring accessories for full commuting utility.
  • Mechanical disc brakes (not hydraulic) may need more frequent adjustments.
  • Moderate motor power — suitable for urban commuting, but not ideal for steep trail climbs.
Should You Buy It?

The Gotrax Dolphin is ideal for Canadian commuters seeking a budget-friendly e-bike that meets legal requirements and provides a reliable ride for city streets. It’s a good fit for riders who prioritize portability, compliance, and everyday usability over extreme performance. However, if you want long-range touring, hydraulic braking, or rugged trail power, you may prefer a higher-end model. For most urban and suburban riders in ON, QC, and BC, the Dolphin offers a balanced mix of affordability and practicality.
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Quick take

A short read before the full Street Rides review. Treat speed and range details as manufacturer claims unless Street Rides says otherwise.

  • The Dolphin is a practical step-through commuter e-bike with a removable battery, front suspension, and a Shimano 7-speed drivetrain. It is sourced through GOTRAX Canada dealer stock.
  • Shipping and returns: See our shipping and returns policy for full details on return eligibility, timelines, and any applicable restocking fees.

Approved StreetRides Review

I noticed reports from Canadian buyers who, after assembling a Gotrax bike, encountered an "Error 21" motor fault that prevented the bike from moving, with advice to check motor wiring or replace the motor. Support experiences are mixed in Canada — one customer received prompt help and a replacement battery, while others described slow responses and frustrating return handling. These accounts suggest potential early reliability and after-sales variability that Canadian shoppers should weigh before buying.

✅ What’s Good

• Some Canadian customers received prompt support and even a replacement battery when issues arose

• Troubleshooting guidance is available (check motor wiring or replace motor) for known error codes

⚠️ What Could Be Better

• Reports of "Error 21" motor faults that can prevent the bike from moving — potential reliability concern

• Inconsistent return process and slow or missing responses from support reported by some customers

• Mixed experiences across models may indicate variable build quality or QA issues that could affect the Dolphin

Gotrax Dolphin vs commuter city-bike alternatives

Gotrax Dolphin is the balanced city-bike choice here. It feels familiar, carries enough battery for regular commuting, and avoids the bulk of a fat-tire e-bike.
Choose Dolphin if you want the simplest city-bike feel. Pick Roamer for more punch, Cityrang 2.0 for the strongest range claim, and Cityscape 2.0 for the most comfort-oriented commuter setup.
A practical comparison of Gotrax Dolphin 26" Electric Bike, Jasion Roamer Electric Bike, VEFREEDOM Cityrang 2.0, and Heybike Cityscape 2.0 for riders choosing between comfort, range, and everyday commuting.
Product Ride feel Battery and range Wheel and frame setup Braking and comfort Best rider match
Gotrax Dolphin 26" Electric Bike Gotrax Dolphin is the balanced commuter here. It makes the most sense if you want a normal-feeling city e-bike with enough range for regular use. 500W peak motor A practical middle-ground power level for city riding. 48V 15Ah battery Healthy battery size for commuting and weekend rides. 26-inch city-bike wheels Feels more like a classic bike than a compact folder. Front shock absorber and dual disc brakes Good daily comfort without getting too bulky. Best balanced commuter Choose it if you want a simple city bike that feels steady and familiar.
Jasion Roamer Electric Bike Jasion Roamer is the stronger daily-use upgrade. It is the pick for riders who want more power and a more rugged city-bike feel. 1000W peak motor More shove for hills and quicker acceleration. 48V 20Ah battery Bigger battery and stronger long-range appeal. 27.5-inch wheels Feels more like a full-size commuter with an upgrade mindset. Front suspension fork and 7-speed drivetrain More versatile when the route gets mixed. Power-focused city rider Choose it if you want more punch than the Dolphin without jumping to a fat-tire bike.
VEFREEDOM Cityrang 2.0 Cityrang 2.0 is the range leader in this set. It is the better choice if you want a stronger battery-backed commuter. 1000W peak motor Strong enough to compete in the same commuter power band. 48V 15Ah battery, 70+ mile claimed range A longer-range city-bike setup than the Dolphin. 26-inch city-bike wheels Classic bike feel, with a little more road presence. Dual suspension and dual disc brakes A comfort-first setup for rougher pavement. Range-first city rider Choose it if range and comfort matter more than a lighter, simpler bike.
Heybike Cityscape 2.0 Heybike Cityscape 2.0 is the comfort-oriented city option. It is the pick for riders who want an approachable commuter with a friendlier ride feel. 1000W peak commuter motor Enough punch for regular city rides without feeling overbuilt. 48V 20Ah battery Bigger battery gives it a more relaxed daily-use feel. 27.5-inch wheels Comfortable and familiar for riders moving from a normal bike. Front suspension and commuter-focused build Easier on the body than a bare city bike. Comfort commuter pick Choose it if you want a balanced ride and do not need the biggest range claim.

How this comparison was built

How this comparison was built: Street Rides reviewed current manufacturer specifications, retailer listing details where relevant, recurring buyer questions, public review patterns, and input from experienced e-bike technicians. Claimed range and speed vary with rider weight, terrain, weather, tire pressure, assist mode, and local bike settings.

Source notes

Street Rides Gotrax Dolphin, Jasion Roamer, VEFREEDOM Cityrang 2.0, and Heybike Cityscape 2.0 pages were reviewed for this comparison.

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Find Your Ride

GOTRAX Dolphin commuter electric bike Canada 2 view
Motor and assisted speed

The rear-hub motor is rated at 350W nominal and marketed at 500W peak. Assisted speed is up to 32 km/h. Performance varies by riding conditions.

GOTRAX Dolphin commuter electric bike Canada 3 view
Battery and range

The removable 36V 7.8Ah battery is rated for up to 25 km in pure electric mode or 48 km with pedal assist. Charging takes approximately 5-6 hours.

GOTRAX Dolphin commuter electric bike Canada 4 view
Canadian dealer availability

211 units reported in pooled Canadian supplier stock on August 25, 2026; colour split not supplied.

GOTRAX Dolphin commuter electric bike Canada 5 view
Warranty and support

GOTRAX Canada states a one-year warranty for eligible adult electric bikes purchased after November 1, 2023. Wear items have shorter or excluded coverage. Review the official policy for full terms.

FAQ

Product details

Dealer stock and fulfillment

GOTRAX Dolphin commuter electric bike Canada 6 view

StreetRides Expert Video Takeaway

Gotrax Dolphin Review Canada | Budget Step-Thru E-Bike Test

This Gotrax Dolphin review gives Canadian shoppers a clear look at a budget-friendly step-thru commuter e-bike that is meant to feel easy and approachable. The video shows the bike as a practical daily rider with front suspension, a 26-inch frame, and a ride position that makes it easier to hop on and go than a heavier fat-tire model.

The main question this page answers is whether a simple electric bike Canada buyer can get enough comfort and usefulness without paying for extra bulk. The Dolphin is a good fit for that question because it sits in the lightweight commuter lane. It is about basic confidence, easy mounting, and a ride that feels friendly for errands, short commutes, and neighbourhood trips.

For Street Rides shoppers, this page now answers a different buyer question than the EBE5 and the folding Gotrax bikes. EBE5 is the full-size comfort bike. The Dolphin is the easier, more affordable step-thru answer for riders who want a smaller commitment and a simpler daily bike. That makes it a useful option for Canadian buyers who want practicality without going up to a bigger frame.

If you are comparing commuter electric bike Canada choices, the Dolphin stands out as a sensible budget pick with a more upright, friendly feel. The video helps show whether that lighter approach is enough for your routine before you buy. Ships fast from our Canadian warehouse with duties/taxes included, full warranty, and local support.

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